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John Garrish


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Having a product plan isn't enough

By John Garrish on Apr 8, 2019 9:26:26 AM

Lou Hayes, Jr. is not a software guy. He’s a self-described “Police Officer/Detective/Sergeant for a suburban Chicago police department” whose assignments include: Patrol, Field Training Officer, Criminal Investigations, Firearms & Tactics Training Unit, Crisis Intervention Team, and Tactical (SWAT + medical). Yeah, he’s impressive.

In the world of software and technology, we of course think we are the center of the universe. Spoiler alert - we’re not. I’ve followed Lou for years on Twitter because his world is so different from mine, and his insights always make me think. More often than not, they seem super applicable to tech.

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